WHAT DO THEY REALLY THINK?
Book a local unchurched secret “shopper” to come visit your church and get the insights you’ve always wanted!
“Wow! You know when you see something that you wish you had all along? That's what I experienced with Secret Worshipper!
Finally, a way to get reliable and consistent feedback from real people in my community about what they think about our church.
I wish we had this 10 years ago!”
— Rich Birch / UnSeminary.com
“Such a professional and insightful report. I’m so impressed and would encourage all of you to take advantage of this resource!
Our staff is eating up the feedback and already taking action on a few things today. The insight a nonbeliever can give is invaluable as that’s who we are trying to reach in Denver.”
— Jill Kalkman / Executive Pastor, Restoration Community Church
Pastor Tom sharing his report at their yearly members meeting!
The Report
Tom Kang is leading the turn around of a traditional Korean-American church. His biggest question was “how do non-Korean guests feel when they visit?” So we sent one over!
Each report uses quotes from the interview about what the guest thought and felt throughout their experience and focuses on 7 key aspects of a first time guest visit.
Digital First Impressions
Navigation & Parking
Facilities & Signage
People & Volunteers
Service Flow & Music
The Teaching
Next Steps
The Secret Worshipper Process
The Visit
We start by asking you several questions to make sure we get you the perfect guest!
The Interview
We have 70+ questions that give us a clear understanding of what the guest thought and felt.
The Report
We analyze the interview and create a detailed report giving you raw unchurched feedback.
The Return
The greatest value and insights come from multiple guests and multiple visits, over time.
Serving 65 Greater Metro Areas!
Albany, NY
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Berlin, DE
Boston, MA
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Columbus, OH
Dallas, TX
Denver, CO
Des Moines, IA
Detroit, MI
Durham, NC
Fresno, CA
Honolulu, HI
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Los Angeles, CA
Louisville, KY
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis, MN
Nashville, TN
New Haven, CT
New Orleans, LA
New York City, NY
Norfolk, VA
Oklahoma City, OK
Omaha, NE
Orange County, CA
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Pittsburgh, PA
Portland, OR
Raleigh, NC
Richmond, VA
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
Seattle, WA
St. Louis, MO
St. Paul, MN
St. Petersburg, FL
Tampa, FL
Tucson, AZ
Washington, DC
Get the insights you need. Book Your Visits Today!
STARTER - ONE VISIT
Get your team pointed in the right direction. Getting a Secret Worshipper will get you the insights you need to get started!
One Standard Visit + Report
HELPFUL - THREE VISITS
How do you know if you’re improving? Having three Secret Worshippers over two-three months is the answer!
Customized Interview Questions
Three Visits + Reports
Comparison Report
GAME CHANGER - SIX VISITS
Get the insights you need to make major changes to your whole ministry by getting six visits over six months!
Customized Interview Questions
Six Visits + Reports
Comparison Report
Digital Impressions Audit + Report